Making a great first impression is crucial. Here’s how to ensure your first booking goes smoothly from the start.
- Use the The Village Co. messaging feature to send a friendly introduction once the booking is confirmed.
- Confirm the date, time, and location, and ask if there are any specific house rules (e.g., screen time limits, bedtime routines).
Check Key Information:
- Review the family’s profile in the site to check for important details like allergies or special needs.
- Ask the parents if there are any specific care instructions before you arrive (e.g., where nappies are stored or meal preferences for the kids).
Preparing for Emergencies:
- Always ask where first aid supplies are kept when you arrive.
- Make sure you have the parents' contact information in case of an emergency.
- If you’re unfamiliar with the address, use GPS to ensure you arrive on time.
Be Flexible:
- Some bookings may have last-minute changes. Check your emails regularly to ensure no time adjustments have been made.