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The Village Co. Sitter Guarantee

By   ·  2 minute read
 

Babysitting isn’t just “popping over” to watch kids.
It’s responsibility. It’s trust. It’s stepping into a family’s home and giving them peace of mind while you hold the fort.

At The Village Co., we know that providing great childcare starts with you feeling safe, respected, and protected every time you take a job.
That’s why every single booking on our platform comes with The Village Co. Sitter Guarantee, designed to give you confidence, clarity, and support from start to finish.

Here’s what that means for you:

 
This includes:

✅ Insurance That Actually Has Your Back

Every booking made through The Village Co. is covered by our full Liability Insurance package, giving sitters real protection, not fine-print fluff.


Our coverage includes:

  • $2,000,000 in General Liability Insurance – offering peace of mind for both families and sitters.
  • $500,000 in Statutory Liability Insurance – covering legal expenses related to unintended breaches of regulations.
  • Legal defense coverage in case of unexpected claims.

This level of cover is extremely rare in the babysitting world. We did the hard work (and the hard negotiations) to make sure sitters get real, meaningful protection when they’re out doing their job.

✅ Verified Reviews, So You Know the Parent Too

Parents get reviews on The Village Co., and sitters do too, but the key part?
Every review is verified.

You can read honest experiences from other sitters, get a feel for what to expect, and decide if a job feels right for you.

Transparency goes both ways, and that’s how we build trust.

✅ Secure & Hassle-Free Payments

No chasing.
No awkward conversations.
No “just flick us your bank details.”

Every booking is paid online and processed securely through The Village Co. platform. You’ll always have a record, you’ll always be paid after the booking, and everything is 100% traceable for your peace of mind.

✅ Support When You Need It, Even at 10pm

Life happens.
Kids get sick, parents get delayed, something unexpected pops up.

Our team is available around the clock to support you before, during, or after a booking. Whether you need guidance, help communicating with a parent, or something has gone wrong, we’re here.

And if you suddenly can’t make a shift?
We jump in to help the parent find a replacement. You’re never left to figure it out alone.

✅ A Commitment to Your Experience

We care about the families we support, but we care about you just as much.
If you ever have a concern or a situation that didn’t feel right, we’ll help resolve it quickly and respectfully.

Because creating a better childcare ecosystem starts with taking care of the people providing the care.

Sit With Confidence. Always.

Being a sitter should feel safe, supported, and valued — not risky or stressful.

With The Village Co.’s Sitter Guarantee, you get:

✔ Protection
✔ Clarity
✔ Secure payments
✔ 24/7 support
✔ A community that actually has your back

So you can focus on what really matters:
looking after little people, doing a job you love, and feeling confident every step of the way.